We understand that from time to time you may be presented with a problem, question or want to brush up on your general knowledge.
Below you’ll find two ways on how to submit a ticket with us.
Option 1: Submit a ticket through Snapt’s Support Portal
Step 1: Visit our Support Portal
The first step in submitting your support ticket is to visit our support portal on https://support.snapt.net
Step 2: Submitting your new Ticket
Step 3: Your Details
Please complete the form that you see on the screen. It’s very important that you use the email address associated with your account with Snapt, or your organization.
Give us a brief description of the issue, question, How-To or query and when you’re happy with all the information given, simply click on the “Submit” button at the bottom of the form.
Option 2: Email
We also provide you with the ability to submit a support issue, questions, and How-To’s via email. Simply email firstname.lastname@example.org