• How to log support case/ticket with Snapt

    Via the Snapt Support Portal: 1. Visit our support portal https://support.snapt.net 2. On the top right corner of the page, you’ll find “Submit a request” 3. Fill out the form and click on “Submit” Via Email Support Simply email support@snapt.net with your query. Important: Only support cases/tickets that are raised…

  • How to add more users to your Snapt account

    Step 1: Login to your account on (https://shop.snapt.net) and navigate to “Account” and then click through to “Manage Users”   NOTE: If you do not see the “Manage Users” button, this means that your account type has not been set yet, and you’ll need to contact our team on sales@snapt.net…

  • Linux Bundle Install Guide

    At Snapt we believe in giving you the flexibility to use our product regardless of the Linux environment which you decide to use. If you are making use of your own Ubuntu image and not a Snapt image then follow the following instructions below. Please note the difference between Option 1…

  • Code Examples: Snapt API code examples and bundles

    XmlRpc API The Snapt API plugin provides a free and complete XmlRpc API to Snapt. PHP Example Pack A full set of working examples in PHP which can be run from the command line, including cache purging, balancer control, and more. Download   Python Example An example of sending a…

  • Purge a Cache Domain

    Command line example for deleting matching content in the Accelerator cache (purge) . This is useful for deployment scripts, etc. You will be calling the snaptNginx.purgeCacheString method with the argument array of (string). The change takes immediate effect. The XmlRpc URL for these requests is http://snapt/api/key/secret/snaptNginx/ Code Example 1 2 3 4 5…

  • Pause and Resume

    Command line example for soft stopping and starting a backend server in a Balancer group or backend. This is useful for maintenance periods, etc. You will be calling the snaptHA.soft_stop method and snaptHA.soft_start methods with the argument array of (BackendName, ServerName). The change takes immediate effect. The XmlRpc URL for…

  • Accelerator API Documentation

    Please ensure you have read the beginners guide in order to understand the commands below. All commands are sent to the snaptNginx module. Below is an example URL string for the Accelerator: 1 http://localhost:8080/api/xxx-xxx-xxx-xxx/SNPxxxxxxxxx/snaptNginx   Common Commands The most common Accelerator commands are available below. You can call system.listMethods to see a detailed…

  • Framework API Documentation

    Please ensure you have read the beginners guide in order to understand the commands below. OS Module The OS module provides various OS functions, all of which you can request using the system.listMethods call to the /os API. Below are some examples of common commands. IP/Network Related Commands 1 2 3 4…

  • Balancer API Documentation

    Please ensure you have read the beginners guide in order to understand the commands below. All commands are sent to the snaptHA module. Below is an example URL string for the Balancer: 1 http://localhost:8080/api/xxx-xxx-xxx-xxx/SNPxxxxxxxxx/snaptHA   Common Commands The most common Balancer commands are available below. You can call system.listMethods to see a…

  • API Beginners Guide

    The Snapt API is an XmlRpc API to all of the Snapt modules and functions. You can retrieve statistics, issue commands, change configurations and much more with the correct use of the API. For detailed commands for the various modules please go to their specific sections.   Installation In order to use…