Snapt Support Hours
  • 26 Aug 2021
  • 1 Minute to read
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Snapt Support Hours

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The Snapt Support team operates 24/7/365; including holidays, Christmas Day and New Years.

SLA Agreement

Depending on your purchased license, you will be entitled to different SLAs (Service Level Agreement). On our basic packages, we offer a 4 hour SLA, and on our Enterprise packages, we offer a 1 hour SLA but either way the team strives to assist with any issues as fast as possible.

Should you need to reach the support team then you can simply reach out to – support@snapt.net or log a ticket at support.snapt.net.